Privacy Policy

Effective Date: 26th December 2025.

Welcome to Mecatronic Engineers, an e-commerce platform engaged in the trading and supply of steel and related products.

By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.


1. Acceptance of Terms

By accessing, browsing, or purchasing from Mecatronic Engineers, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
If you do not agree with any part of these Terms, you must discontinue use of the website.


2. Nature of Business

Mecatronic Engineers is engaged in the trading, distribution, and supply of steel products, which may include but are not limited to sheets, pipes, rods, plates, coils, and related materials.

All products listed on the website are subject to availability and confirmation.


3. Product Information & Pricing

  • Product descriptions, specifications, images, and prices are provided for reference purposes only.

  • Actual product dimensions, weight, finish, or appearance may vary due to industry standards and manufacturing tolerances.

  • Prices are subject to change without prior notice due to fluctuations in raw material costs, taxes, or market conditions.

  • Final pricing may be confirmed at the time of order processing or quotation approval.


4. Orders & Payments

  • Placing an order does not constitute final acceptance. Orders are confirmed only after verification and approval by Mecatronic Engineers.

  • Payments must be made through approved payment methods available on the website or as communicated by our team.

  • Mecatronic Engineers reserves the right to cancel or refuse any order in case of incorrect pricing, stock unavailability, or payment issues.


5. Shipping & Delivery

  • Delivery timelines provided are estimates and may vary due to logistics, location, availability, or unforeseen circumstances.

  • Mecatronic Engineers shall not be held liable for delays caused by third-party transporters, natural events, or force majeure situations.

  • Risk of damage or loss passes to the buyer upon dispatch unless otherwise agreed in writing.


6. Returns, Refunds & Cancellations

  • Due to the nature of steel products, returns or cancellations may not be accepted once the order is confirmed or dispatched, unless there is a material defect or error attributable to Mecatronic Engineers.

  • Any claims regarding damaged or incorrect materials must be reported within 24 hours of delivery along with photographic evidence.

  • Refunds, if approved, will be processed as per our internal policies and timelines.


7. Intellectual Property Rights

All content on this website, including text, product listings, logos, images, designs, and branding, is the property of Mecatronic Engineers unless otherwise stated.

Unauthorized reproduction, distribution, or commercial use of any content is strictly prohibited.


8. User Conduct

You agree not to:

  • Misuse the website or attempt unauthorized access to systems or data.

  • Provide false or misleading information during inquiries or orders.

  • Engage in any activity that disrupts the website’s operation or security.

Mecatronic Engineers reserves the right to suspend or terminate access for violations.


9. Limitation of Liability

Mecatronic Engineers shall not be liable for:

  • Indirect, incidental, or consequential damages arising from the use of this website or products.

  • Losses due to delays, incorrect usage of materials, or third-party service failures.

  • Any damages exceeding the value of the order placed.


10. External Links

Our website may contain links to third-party websites for reference or services.
Mecatronic Engineers is not responsible for the content, policies, or practices of such external sites.


11. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of the relevant courts.


12. Changes to Terms

Mecatronic Engineers reserves the right to modify these Terms & Conditions at any time.
Changes will be effective immediately upon posting. Continued use of the website signifies acceptance of the updated Terms.


13. Contact Information

For any queries, concerns, or clarifications regarding these Terms & Conditions, please contact:

📧 [your official business email]
📞 [contact number, if applicable]